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Privacy Policy

Keeping the privacy and safety of your data is important to us and we appreciate your trust.

Keeping the privacy and safety of your data is important to us and we appreciate your trust.

This Policy outlines how we use, share, and manage the data we collect. It also outlines the choices you have concerning this data. You may contact us at any time to inquire about specifics regarding solicited personal information.

Please read carefully:

In order to use the contact form efficiently and safely, you must provide data such as: name and last name, city, an email account, etc. Providing this true and accurate information is necessary so that we might provide you with adequate service and advice.

Completing all fields in the registration form with valid data for the acquisition of products and services offered on this site is mandatory. Netzen is not responsible for the accuracy of the Personal Data provided by its Clients. Clients guarantee and are responsible for the veracity, accuracy, validity and authenticity of any Personal Data provided.

All information provided in the site contact forms will be incorporated to Netzen’s general client database. 

Whenever you visit our website, we may collect certain information such as your IP address, the browser you use, and information about your computer's operating system, application version, language settings, and the pages displayed to you. If you are using a mobile device, we may also collect data that identifies your device, such as device-specific features and settings, and latitude/longitude coordinates. We may also receive information related to the use of certain social networking services.

Any personal information will be treated and guarded confidentially. Netzen will do its best to protect the privacy of this data, in accordance with the provisions of Law 25.326. For this, a data encryption system will be used to prevent any unauthorized use of the information to guarantee a secure operation. Notwithstanding the foregoing, you must bear in mind that the Internet is not fail-safe in terms of security.

When data and numbers corresponding to credit cards are entered, they are encrypted, thus ensuring that they are kept completely confidential and cannot be seen by other people. This payment procedure is done through the MercadoPago system.

In accordance with the provisions of the Personal Data Protection Law, No. 25.326, you will have the right to access, update and rectify any data entered whenever you wish.

Market Research: We sometimes invite our clients to participate in market research. Any personal data that you provide to participate in market research will only be used with your consent.

Fraud detection and prevention: We may use personal information to detect and prevent fraudulent actions and other illegal or unwanted activities.

Improvements of our services: We use personal information for analytical purposes, improvements in our services, improvements in the customer experience and improvements in the functionality and quality of our online travel services.

Subscribers´ personal data will not be shared by Netzen with other subscribers or third-parties, and only the necessary information will be provided so that they can get in touch once the virtual space model has been defined, in order to be able to access the components chosen for said model.

Cookies: A cookie is a file that is downloaded to the computer equipment used by the user when accessing certain web pages to store and retrieve information about the navigation that is carried out from said equipment.

Netzen ( uses the following types of cookies on this website:

  • Strictly necessary for the provision of certain services expressly requested by the user: if these cookies are deactivated, you will not be able to correctly receive our content and services

  • Analytics (for monitoring and statistical analysis of the behavior of all users)

  • Advertising and behavioral (for the management of advertising spaces and the content of the website according to the specific profile of the user).



The NATIONAL DIRECTION OF PERSONAL DATA PROTECTION, Control Body of Law No. 25.326, has the authority to deal with complaints and claims filed in relation to non-compliance with the rules on personal data protection.

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