Shipping Policy

The following shipping options are available to fit your needs:

Store pick-up - Free
Shipping within CABA and GBA - sent via messenger service
Shipping via Fast Track - shipping fee determined according to order weight, volume and final destination
Shipping via courier services - shipping fee determined according to order weight, volume and final destination
Shipping via bus terminal package services - shipping fee determined according to order weight, volume and final destination
Shipping via FedEx Express and/or other - shipping fee determined according to order weight, volume and final destination

Delivery estimates:

Deliveries are coordinated within 24hs of receiving the confirmation payment.
In-store order pick-ups are available within 24-48hs.
Deliveries via bike messenger services are available within 24-48hs
Shipping time for all orders within Argentina is 3-7 business days, depending on the final destination.
Shipping time for international orders is 3-7 business days, depending on the final destination.
Shipping times may vary due to National or religious holidays.
Once shipped, you will receive a Shipment Confirmation email with a tracking number.
Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.
All orders shipped within Argentina will be delivered on Monday-Saturday from 9am -9pm.
Any adult can receive and sign for order packages.

What should I do if I have not received my order within the shipping date estimate?

We will ask you to notify us via e-mail at netzen@netzen.com.ar so we can proceed with the corresponding order tracking inquiries.