Shipping Policy

The following shipping options are available to fit your needs:

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• Store pick-up -  Free

• Shipping within CABA and GBA - sent via messenger service

• Shipping via Fast Track - shipping fee determined according to order weight, volume and final destination

• Shipping via courier services - shipping fee determined according to order weight, volume and final destination

• Shipping via bus terminal package services - shipping fee determined according to order weight, volume and final destination

• Shipping via FedEx Express and/or other - shipping fee determined according to order weight, volume and final destination

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Delivery estimates:

• Deliveries are coordinated within 24hs of receiving the confirmation payment.

• In-store order pick-ups are available within 24-48hs.

• Deliveries via bike messenger services are available within 24-48hs

• Shipping time for all orders within Argentina is 3-7 business days, depending on the final destination.

• Shipping time for international orders is 3-7 business days, depending on the final destination.

• Shipping times may vary due to National or religious holidays.

• Once shipped, you will receive a Shipment Confirmation email with a tracking number.

• Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.

• All orders shipped within Argentina will be delivered on Monday-Saturday from 9am -9pm. 

• Any adult can receive and sign for order packages.

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What should I do if I have not received my order within the shipping date estimate? 

We will ask you to notify us via e-mail at netzen@netzen.com.ar so we can proceed with the corresponding order tracking inquiries.